Dear Mr. Kuhns,

    We want to thank you so much for the incredible log home workshop that we attended last week. Now we know even more reasons why KBLH is so “special.”
    Each part of the workshop – the tour of the mill, classroom session, and the hands-on experience – were excellent. We had no idea of the scope of KBLH operations until we came out and “got some mud and sawdust on our boots” at your complex. We were especially impressed with the discussion of kiln drying and why the 6x8 D-shaped log is superior to the much bigger logs that are often used out west. We also enjoyed working with logs and bolts on Saturday. Tom, you have got to give Claude a big raise for both his folksy teaching and his technical knowledge. The fact that KBLH kept us and the other folks stuffed with donuts, coffee, sandwiches, PA-style potato chips, and the excellent buffet at the Country Cupboard Inn also didn’t hurt!
   The KBLH workshop was even more special because we shared it with our KBLH dealer, Jim Keltz and his lovely wife Yvonne, as well as another couple who have also ordered a KBLH package from Jim. The Keltz’s treated us all to a lovely Italian dinner and also took us through the model home center in Lewisburg. There is no mystery why Jim is one of your top dealers. In addition to being a great listener and technically savvy guy, Jim is one of the nicest persons that we have ever met. We are confident that our modified Saybrook, coupled with Jim’s talents, will bring many additional happy customers into the KBLH family.
    Since I am a business school professor, maybe I can nominate Kuhns Brothers for a national Malcolm Baldridge Quality Award. You folks are the best!

Sincerely,
Paul and Linda Scipione